Frequently Asked Questions
Find answers to common questions or reach out if you can't find what you're looking for.
Banild AI is your intelligent WordPress assistant. Simply chat with our AI to manage your WordPress site – create posts, update content, install plugins, manage WooCommerce products, and more. No coding required!
Getting started is easy! Follow these steps: 1. Create a free account on Banild AI and log in to your dashboard. 2. Click 'Add New Site' to open the connection modal. 3. Watch the tutorial video in the modal to see the full process. 4. Download the BanildTools WordPress plugin from the modal (click 'Download Plugin' button) or get it from GitHub. 5. Install and activate the BanildTools plugin on your WordPress site (Plugins → Add New → Upload Plugin). 6. Generate an Application Password in WordPress (Users → Your Profile → Application Passwords). 7. Fill in the connection form: Site Name, Site URL, Username, and Application Password. 8. Click 'Add Site' and you're connected! Start chatting with the AI to manage your site.
Not at all! Banild AI is designed for everyone. Just describe what you want in plain English or Arabic, and the AI handles all the technical work for you.
From your dashboard, click 'Add New Site' to open the connection modal. You'll find a tutorial video showing the full process, plus a download button for the BanildTools plugin. Install the plugin, generate an Application Password in WordPress, and fill in the connection form.
Yes! You can connect and manage multiple WordPress sites from one Banild dashboard. Simply add each site and switch between them easily.
Banild AI can help you: Create and edit posts/pages, manage plugins and themes, update site settings, upload and manage media, manage WooCommerce products and orders, read/write files, run database queries, search your codebase, and much more with the BanildTools plugin installed.
Yes! Banild AI fully supports WooCommerce. You can ask the AI to add products, update prices, manage inventory, configure your store settings, and handle orders.
BanildTools is our free WordPress plugin that unlocks 21+ additional AI tools for advanced site management. It enables file read/write, SQL database queries, Grep search, debug log access, and more. Download it from the 'Add New Site' modal or from our GitHub repository.
Yes! We offer a free plan with limited tokens to get you started. Upgrade anytime for more tokens and premium features.
Tokens measure your AI usage. Each conversation with the AI consumes tokens based on the complexity of the request. Your plan determines your monthly token allowance, and you can view your usage in the dashboard.
When your tokens run out, you can wait for your monthly refresh, upgrade to a higher plan, or purchase additional token packs to continue using the AI.
We accept Visa, Mastercard, mobile wallets (Vodafone Cash, Orange Money, Etisalat Cash, etc.), and other local payment methods depending on your region.
Yes! We offer a 30-day money-back guarantee on all paid plans. If you're not satisfied, contact our support team.
Absolutely! We use encrypted connections and never store your WordPress password in plain text. Your credentials are encrypted and only used when you give the AI a command. You can revoke access anytime.
Only you! Your site credentials are encrypted and only used when you personally give commands to the AI. No one else can access your site through your Banild account.
Yes! You can disconnect your WordPress site anytime from the Banild dashboard or by deactivating/deleting the BanildTools plugin on your WordPress site.
We recommend keeping regular backups of your WordPress site. The AI is designed to be safe and confirms important actions, but you always have full control to undo any changes. Most hosting providers offer automatic backups.
Banild AI supports English and Arabic with full right-to-left (RTL) interface support. You can chat with the AI in both languages.
You can reach us via email or WhatsApp using the buttons below. We aim to respond within 24 hours. You can also use the chat feature in your dashboard.